Tips for Effective AI Adoption in Your Organization

Introduction

We are all aware that Artificial Intelligence (AI) has the capability to boost business processes and performance. From forecasting purchasing patterns and customer behavior and improving supply chains to customizing shopping experiences and understanding the workforce, there are various examples of businesses in different sectors utilizing AI for enhancing their output and profitability with AI adoption.

However, adoption of AI in an organization is not as straightforward as one may want.

Tips for Effective AI Adoption

Like many other growing and forward-thinking companies, if your organization is considering a full-scale AI adoption into the business processes, then the following are five core tips that that can help with effective Artificial Intelligence adoption:

  • Categorize And Understand Current Business Problems

The top management is always required to rank the use cases for the business – whether to optimize customer services or enhance the growth of products, to automate time-consuming tasks or boost workplace/employee productivity, and so on. Projects and applications need to be taken up not because they use AI, but instead to resolve a business problem. Most executives are still not able to identify business problems that could be solved with AI. Even if they comprehend the importance of AI, they need to figure out how it benefits the organization.

  • Ensure Management Buy-In on AI Adoption

Just like cloud-based subscription software is modifying how businesses operate, AI has the potential to modify many business processes; however, with such a major change, each one needs to be the same page. Thus, having leadership buy-in is essential for a successful and effective AI adoption. In essence, if the top-level executives are more involved in the adoption of AI, then there are better chances of a successful company-wide AI adoption.

  • Hire the Right Talent in Data Analytics and Data Science

The quick growth in AI technology over the last few years has resulted in an AI skill gap. In fact, 68% of people who responded to a global Deloitte survey displayed moderate-to-large AI skills gaps, and the top three roles that are required to fill these gaps comprise software developers, AI researchers, and data scientists. And it is not just technical talent that is required, but also non-technical talent such as creative heads and managers who can help bring together everyone to ensure successful AI adoption.

  • Put in Some Time in Change Management

Deploying APIs to leverage new datasets for AI is quite straightforward. That being said, training for engineers and analysts, changing the management, and deciding who will be using these processes can be quite tricky.

Generally, AI helps with automatic binary decisions. But often, the integration of Machine Learning (ML) algorithms can enable for more subtle responses too, which can be utilized together with prevailing processes to provide the best results.

  • Guarantee Excellent Data Quality and Data Accessibility

When trying to embrace the capabilities of AI, note that a custom AI solution is only as good as the data that is used to create one.

Head of Data Science and Analytics at Pirelli, Carlo Torniai explains that the “problems faced with AI adoption most of the time are due to data availability and quality, clear and measurable key performance indicators (KPIs), and resistance to change,” and underscores the importance of thinking about what kind of data will ML engineers require to train a model and which are the good sources of credible data.

Conclusion

Effective AI adoption is both rewarding and challenging. By modifying the business operations and processes with AI today, one can lay the foundations for the future success of an organization.